Annette has been a Case Manager for my client, who was involved in a serious road traffic collision sustaining severe injuries and has multiple complex residual symptoms.
Annette has developed a very good rapport with my client and his wife; they really trust her and she has a very good understanding of him and his issues.
As part of her role, she has made numerous pertinent, recommendations for his treatment and has sourced a very able team of therapists to aid his rehabilitation. She has really advocated on my client’s behalf with medical consultants to seek appropriate referrals, which I do not feel would have happened without her intervention. She has investigated alternate therapies and treatment options to best suit my client.
Annette has always responded swiftly to queries or concerns raised and I have been very impressed by her tenacity in her role whilst maintaining a sensitive approach.
I have no hesitation in recommending Annette.