Testimonials

Enabling individuals to live their life, their way!

Solicitors

“Annette has been a Case Manager for my client, who was involved in a serious road traffic collision sustaining severe injuries and has multiple complex residual symptoms. She has developed a very good rapport with my client and his wife; they really trust her and she has a very good understanding of him and his issues. As part of her role, she has made numerous pertinent recommendations for his treatment and has sourced a very able team of therapists to aid his rehabilitation. She has really advocated on my client’s behalf with medical consultants to seek appropriate referrals, which I do not feel would have happened without her intervention. She has even investigated alternate therapies and treatment options to best suit my client.  Always responding swiftly to queries or concerns raised; I have been very impressed by her tenacity in her role whilst maintaining a sensitive approach. I have no hesitation in recommending Annette.”

I have been a Senior Partner for 24 years and the majority of my work involves personal injury claims. I have worked with Kate for over two years, communicating with her on a weekly basis at the very least and often daily. In my opinion, she is a most experienced, effective and capable Case Manager, who is professional, efficient, approachable and hardworking. I have no hesitation in recommending Kate as a Case Manager.”

“Annette is Case Manager for one of my clients. Annette’s understanding, professionalism and continued support means she builds long-standing relationships with her clients and their families. Annette is easy to communicate with and her overall approach to managing her cases including the client’s support teams, is second to none. I look forward to continue working with her in the future and would strongly recommend Annette and Positive OT & Case Management to others.”

Jackie’s service to the the litigation team was excellent in this case. The family are very lucky to work with a case manager and therapy team who are able to support them so well to help our client to achieve his full potential, but also to support the smooth running of the litigation in this fiercely fought case. This has really helped us to achieve a great result. Thanks again.”

“Over the past two years, Kate Barron has offered excellent support on a personal level as well as finding outstanding professionals to support my rehabilitation. She has always been considerate of my needs and understanding of my working pattern, and made sure she was always available to be in touch when it was convenient for me. Her support and encouragement have helped to develop my confidence to reach the point I am at now. Thank you for the outstanding service.”

“I have enjoyed working with Kate Barron for over five years and have always found her to be reliable. She treats clients with respect and acts quickly to ensure that their needs are met. I am more than happy to recommend her to other clients as she offers a great service.”

Clients

“Since November 2015, Annette has been my Case Manager seven days a week. She has not only shown support throughout the last four years, but also trust, dedication, commitment and professionalism. Annette is always only a phone call away and attends my specialist appointments – whether it’s 6am or late evenings, even driving me long-distances, which takes that extra pressure off family members. As well as attending the appointments, Annette explains in detail all the things that are difficult to understand. She has not only helped me, but my family too! I can’t thank Annette enough for everything she has done for me over the past four years.”

“Kate was lovely and very helpful. We have simply reached the point where we feel we can manage things ourselves to save cost, which we wouldn’t have been able to do without her.”

“I was very happy with the service I received. Thank you so much to Jackie and the team at Positive OT & Case Management!”

Employees

“Annette is an excellent Case Manager for the gentleman I support. She has provided advice and care for the family and team, through thick and thin. This has been on a professional level but with a personal touch. We feel safe in the knowledge that she is always there for us; we don’t know what we would do without her.”

National Training Provider

“The Team are wonderful to work alongside. Annette manages the most challenging of clients and always gives honest and easily understood advice.  She is always helpful, understanding and resourceful, delivering excellent service and fantastic support to clients. It is lovely to see the progress achieved. I am always very happy to work with Ashleigh, she has a lot of understanding for her clients and has excellent communication skills, especially with those who find it difficult to express themselves. I would highly recommend Jackie as an Occupational Therapist.  She is always in tune with her clients, who always look forward to her sessions. Her excellent work has made a very positive difference. I am always happy to work with these caring and professional practitioners at Positive OT & Case Management.”

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