Meet the Team

FIND THE OCCUPATIONAL THERAPIST OR CASE MANAGER THAT BEST SUITS YOUR NEEDS.

We are a growing team of positive, passionate and devoted therapists, here to support you in your journey.

You can read the bios of each of our team members or reach out to us and we will advise you on how to go about working together.

  • Jackie Chappel – Director; Case Manager and Occupational Therapist

    Having worked in this industry for many years, in 2017 I took a brave leap of faith and established Positive OT & Case Management with the desire to focus fully on holistic and practical strategies to enable my clients to reach their chosen goals. In those days, it was just me and administration support; we’ve grown so much since then!

    My previous roles working for other case management companies, the council and NHS have helped me gather a wealth of clinical experience and knowledge of working with adults and children with complex needs following potential catastrophic and life-changing injuries.

    As well as being the Director of the company, I continue in my role as case manager and occupational therapist to provide hands-on support. I am passionate about making sure therapy is incorporated into everyday life. I will be a strong advocator on your behalf and keep you at the heart of everything I do throughout the case management process.

    Fun fact: I have a weakness for baking cakes and eating them. I can also be found walking my crazy dogs in the woods with a head torch.

Jackie Chappel (Director)

  • Occupational Therapy

    I have over 20 years’ of clinical experience working within the occupational therapy field, and this includes both adults and children but focusing more over recent years working with children and young people.

    During my career I have built up my holistic assessment skills and will make sure your needs are met thoroughly so you can overcome difficulties, reach your full potential, independence, and maintain a good quality of life.

    These assessment skills also include considering the needs of your families as well as focusing on your wider needs such as educational targets and plans, social and emotional wellbeing, and your physical, functional, and environmental needs.

    I have a wide knowledge of equipment, products, and environmental adaptations which is central to assessing what is important to your life. Specialist areas of expertise include postural care, moving and handling assessment and training, accessing the full home environment to ensure full inclusion in family life, the use of technology and importance of play, leisure, therapy, and sensory needs.

    I will be passionate about the care and support you and your family receive to make sure disability does not become a barrier to family life or limit the potential for living a fulfilling life. I am also extremely keen to ensure my younger clients receive the best support through the transition stages into adulthood.

Kate Seedhouse

  • Marketing and Assistant Case Manager

    I have over 30 years’ experience in customer focused roles from working in retail; a local authority; leisure and marketing settings ranging from well-known high street opticians to an award-winning tourist attraction, as well as several housing associations and even a recruitment agency.

    I moved into the world of case management in 2018 to support Jackie and have not looked back.

    I am passionate about people and my core ethos is to understand the important elements of you and your family’s lives. As a marketeer, I understand that you are central to what we do each day.

    I may not have personal experience of a catastrophic life-changing event, but I am empathetic to the difficulties it creates. As part of the research and purchasing element of my role, I will work closely with you to find out exactly what you need before looking for a solution. Whether this is to locate a specific medical professional to help you move forward with your therapies, or a service to assist with your daily living arrangements or even recruiting the perfect buddy or support worker for your case, should you require. I will also coordinate the general day-to-day personnel arrangements for your support worker team, including payroll, so you don’t need to think about it.

Claire Godolphin

  • Assistant Case Manager, Enhanced Rehabilitation Practitioner, and Support Services Coordinator

    I have experience of working with both adults and children, gained over the last 10 years.

    While working in a respite home as a residential children’s social worker, I supported children and younger adults with a wide range of physical disabilities and challenging behaviours. I have also worked extensively with young people and their families, in a variety of settings including their homes and the community, as well as a spinal and brain injury rehabilitation unit.

    My key focus would be to support you and your family to make sure you’re fully involved in the development of your personalised care plan working alongside the other therapists chosen to work as part of your multi-disciplinary team. This is particularly important in creating goals in relation to individual rehabilitation needs.

    I would also responsible for directing the work of the care or support worker team and assist with their induction and further ongoing career development and training should you require this additional support.

Ashleigh Carnall

  • Case Manager and Senior Paediatric Nurse

    I have 12 years’ clinical experience of working within paediatric nursing. I am involved in completing initial needs assessments and recommendations to help overcome the effects of a traumatic injury.

    I will provide ongoing case management to you whether you have a brain injury, amputation, and multi-trauma injuries, as well as supporting your family. I create client centred assessments, carers assessments, continuing health care assessments care plans, risk assessments, and commission services for ongoing support. I can also recruit, supervise, and manage the care team might need to support you. Working closely with your multi-disciplinary therapeutic team will ensure you of a holistic approach to your treatment and keep you at the heart of the care plans recommended.

    I have experience of working in the NHS across different specialist areas including surgical wards with specialities including ENT, neurosciences, haematology and oncology, Neonatal surgical unit, PCCU, Theatre Admissions Unit, Acute Assessment Unit, A&E, Research and Medical Treatment Lounge, Opthalmology department and the Sleep Unit. This means I am adaptable in responding to a frequently unpredictable workload and will work with you when your needs change.

Katie Harrison

  • Case Manager and Occupational Therapist

    I have over 10 years’ experience working as an occupational therapist within the NHS, local authority, and private sector. I have extensive knowledge and skills in a variety of clinical areas including trauma and orthopaedics, acute medicine, intensive care, burns and plastics, and rehabilitation.

    I’ve also got case management experience and have worked as an independent occupational therapist.

    Throughout my career, I have supported people like you presenting with a variety of complex needs through their rehabilitation process including neurological injury and degenerative conditions.

    I am keen on holistic treatments, taking into consideration not just your physical health but also your emotional and social wellbeing.

Katie Francis

  • Clinical Director; Case Manager and Registered Social Worker

    I am an experienced Case Manager who can support you following a traumatic injury, providing specialist services for life changing and life limiting conditions.

    I initially qualified as a social worker but my 20 plus years of experience have been gained from working in hospital, hospice, and community settings.

    My focus is always on client centred care, and I will work with you to get the right plan in place making sure all risk assessments are carried out and by commissioning other services for your ongoing care.

    I am also familiar with statutory services funding streams and have a sound knowledge of Continuing Healthcare Assessments.

    Through my joint work with a prosthetics company, I can provide assessments for amputee clients and provide specialised recommendations for rehabilitation. Working with amputee and spinal injury clients is of a particular interest to me.

    Fun fact: I enjoy plenty of sunshine on foreign holidays as well as being outdoors. You might find me walking in Peak District.

Annette Broadhead

  • Case Manager and Registered General Nurse

    I am a Registered Nurse with over 23 years’ experience in clinical practice. I have worked in general medicine, spinal nursing, gynaecology and orthopaedics. I’ve also have over 13 years’ experience within a neuroscience’s environment at ward, management, and specialist level.

    This has given me experience in the management of people with long term neurological conditions and complex care needs, including end of life.

    Since moving into case management in 2015, I have extended my expertise to include the assessment and management of clients with orthopaedic injury, poly trauma and dual diagnosis. I specialise in brain injury and managing complex behaviours in clients aged twelve and over.

    I have a positive outlook and know how important it is to work with you and your family to ease the stress created by a traumatic injury.

Sheryl Harling

  • Case Manager and Occupational Therapist

    I have over 30 years experience gained in a range of health and social care roles, predominantly community-based, working in nursing, social care, and management roles before re-training as an Occupational Therapist in 2006.

    As an Occupational Therapist, dedicated to maintaining my Continuing Professional Development and expanding my knowledge, I have extensive experience as a clinician and a varied knowledge base of current legislation and evidence-based treatment.

    I moved into case management in 2017 and have quickly acquired a varied and challenging caseload.

    Ten years ago, I was forced to take a two-year career break due to chronic pain and a series of spinal surgeries. I successfully managed my own rehabilitation resulting in me moving from being a dependent wheelchair user to becoming a physically active full-time employee again. As I have engaged personally with the services and therapies my clients encounter, I understand many of the situations faced as part of their rehabilitation journey.

    My approach is holistic and client centred. I am passionate and highly motivated to help my clients achieve their goals with excellent rehabilitation results.

    I use my strong leadership and proactive communication skills to ensure the clinicians working on my clients multi-disciplinary team work together efficiently to meet shared goals.

    Additionally, as part of my case management service, I am active in the recruitment, ongoing support, and supervision of support workers for my clients.

Sonia Campbell-Thompson

  • Case Manager and Occupational Therapist

    Coming soon.

Jenny Cooper

  • Administration and Compliance Manager

    Joe is short for Joelene. I’ve never liked my ‘Sunday’ name as when I introduce myself as Joelene, people generally start singing! I added the extra ‘e’ just to make it more interesting, I do however get a lot of people assuming I’m a Joseph! which is always an excellent conversation starter, especially on a virtual meeting!

    I have over 16 years of experience within the administration side of Case

    Management, and I cannot imagine doing anything else. I really love how Case Management and Occupational Therapy can change, enhance and enrich people’s lives and I am proud to be part of an amazing team that puts clients’ needs first.

    You will usually find me buried in an audit or a spreadsheet to ensure that our amazing clinicians are dotting the i’s and crossing those t’s, I do however come up for air and enjoy solving the odd IT issue.

Joe Hudson

  • Case Manager and Registered Sick Children’s Nurse

    I am a highly experienced specialist paediatric and adult case manager with over 35 years’ experience of supporting clients and their families with complex conditions, brain, and orthopaedic injuries. This includes a range of clinical conditions including head injury; serious burns and subsequent plastic surgery; sensory impairment; trauma; cerebral palsy and hydrocephalus.

    My career has given me experience of not just physical rehabilitation, but of managing trauma, emotional and behavioural difficulties and the identification of mental health needs, all the while maintaining the best interests and keeping you at the forefront of my work.

    I am particularly passionate about providing high quality care and will keep the focus on patient-centred goals throughout the rehabilitation journey.

    Fun fact: I have a passion for rugby, and I am the safeguarding lead at my local club – that’s when I’m not travelling to watch the Scottish National Team.

Kate Barron

  • Support Worker Administrator

Rebecca Dawson

  • Support Services Auditor, RGN

Fiona Paynter

  • Finance Manager

Lesley Kitching

  • Support Services Coordinator

Claire Chadwick

  • Case Manager and Occupational Therapist

    I am a dedicated case manager and occupational therapist skilled in completing comprehensive, detailed functional and holistic assessments. I use my experience to make recommendations to improve independence by suggesting appropriate equipment and adaption solutions and deliver neuro rehabilitation interventions.

    I can support adults and children with a wide range of conditions and I’m particularly proud of my ability to consistently develop specialist knowledge and skills in relevant areas, including equipment and technological advances.

    Fun fact: I love cycling, the theatre and singing in a choir. I can also be found dragging my good friends out on a walk with my two bouncy dogs.

Rachel Husband

  • Case Manager

    As well as being a qualified speech and language therapist, I have extensive

    experience of working with children, young people and young adults with complex

    needs, including acquired brain injuries, vision impairment, cerebral palsy and other

    physical disabilities, learning disabilities and autism.

    I have worked in a variety of settings, including the NHS, local authority and

    charities, as a support worker, case manager and a project manager. My particular

    focus is on family dynamics, working with individuals and looking at the family as a

    whole to ensure positive outcomes for children and young people. I am comfortable

    working in a multi-disciplinary context and understand the need for close liaison and

    strong professional relationships.

    My experience as a case manager gives me the knowledge and experience of the

    medicolegal system and am I practiced in preparing costed case management

    reports. I can work on both pre and post settlement cases.

    I will work with you to plan an individually designed care package, which can include

    the recruitment and management of a care team if required.

Tracy Banks

  • Occupational Therapist and Case Manager

    I have over 12 years’ experience of working with children and adults both within NHS and community settings, covering a wide spectrum of disabilities including hemiplegia, acquired brain injuries, amputees, complex trauma, autism, and cerebral palsy.

    Although I started working with adults with orthopaedic, surgical and neurological conditions, I went on to specialise in Paediatrics, progressing further into the areas of Neuro Rehabilitation and Hand Injuries. I can provide assessments, treatment planning, goal setting and treatment implementation for numerous complex cases. I’m also an expert in splinting and casting skills and have excellent knowledge of bespoke therapy programmes, seating, aids, equipment, and adaptations.

    My particular interest is in finding and adapting homes to accommodate additional needs and I have carried out further training in this area. I have expertise of reading plans and designing accessible bathrooms and kitchens.

    My common-sense approach and organisational skills assists with working to tight deadlines. For me, it is important to put you at ease as this helps to achieve the best outcomes for you and your family.

Liz Lambert

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