We are a trusted provider of case management and occupational therapy services for catastrophically injured adults and children across the North of England and Midlands.
To help the people we support to achieve their full potential and live life to the fullest. With passion, expertise and empathy, we aim to make a positive impact on the lives of those we support and the community as a whole.
To be the trusted provider of case management and occupational therapy services for catastrophically injured adults and children across the North of England and Midlands. To provide exceptional support and guidance to individuals and their families, offering a sense of hope and security during the most difficult times of their lives.
We inspire a culture of kindness that extends far beyond our organisation, into the wider world.
We believe in the power of honesty, transparency, and ethical behaviour. Our integrity is the foundation of everything we do.
We know the importance of empowerment and actively encourage our clients to get the most out of life.
We balance ambition with a holistic approach to business, and believe success should not come at the expense of our health, relationships, or values. We prioritise our well-being, our own families, alongside our work.
We are always here to help and guide you if you are not too sure where to start. Case management and occupational therapy is what we specialise in with 25+ years of professional experience.
Years of Experience
0113 871 5975
See what our lovely clients, their families, therapy and legal partners have to say about us!
“A highly professional caring company with amazing customer service. Putting the client’s best interests at the forefront of their service.”
“I felt so comfortable with Rachel from day one. I only wish I could find a buddy for my son who is just like her.”
“Positive OT and Case management is a fantastic company - run by very highly skilled professionals, making a difference to so many people’s lives!! I would highly recommend this company.”
“I have been a Senior Partner for 24 years and most of my work involves personal injury claims. I have worked with Kate for over two years, communicating with her on a weekly basis at the very least and often daily. In my opinion, she is a most experienced, effective and capable Case Manager, who is professional, efficient, approachable and hardworking. I have no hesitation in recommending Kate as a Case Manager.”
“Honestly, I’ve said it many times before and I will continue to say it. I have never had a boss as amazing as Kate. She is the reason we have such an incredible team, and why our client enjoys her life. We would be lost without her!”
“Annette is Case Manager for one of my clients. Annette’s understanding, professionalism and continued support means she builds long-standing relationships with her clients and their families. Annette is easy to communicate with and her overall approach to managing her cases including the client’s support teams, is second to none. I look forward to continuing working with her in the future and would strongly recommend Annette and Positive OT & Case Management to others.”
“Tracy Banks has been a joy to work with. I will keep in touch and look forward to working with her on another case.”
“Jackie’s service to the litigation team was excellent in this case. The family are very lucky to work with a case manager and therapy team who can support them so well to help our client to achieve his full potential, but also to support the smooth running of the litigation in this fiercely fought case. This has really helped us to achieve a great result. Thanks again.”
“Jackie is an absolute joy to work with. I get a lot of job satisfaction working with her, the team and clients. She enables the management of the team and care provision effectively and efficiently. This makes work easier and has a bigger impact on the therapy I can provide as a Speech Therapist.”
“Annette is an excellent Case Manager for the gentleman I support. She has provided advice and care for the family and team, through thick and thin. This has been on a professional level but with a personal touch. We feel safe in the knowledge that she is always there for us; we don’t know what we would do without her.”
“Annette has been a Case Manager for my client, who was involved in a serious road traffic collision sustaining severe injuries and has multiple complex residual symptoms. She has developed a very good rapport with my client and his wife; they really trust her, and she has a very good understanding of him and his issues. As part of her role, she has made numerous pertinent recommendations for his treatment and has sourced a very able team of therapists to aid his rehabilitation. She has really advocated on my client’s behalf with medical consultants to seek appropriate referrals, which I do not feel would have happened without her intervention. She has even investigated alternate therapies and treatment options to best suit my client. Always responding swiftly to queries or concerns raised; I have been very impressed by her tenacity in her role whilst maintaining a sensitive approach. I have no hesitation in recommending Annette.”
“I can’t recommend Sonia highly enough. She has an excellent approach which is personal and caring at the same time as being extremely reliable and professional.”
“Over the past two years, Kate Barron has offered excellent support on a personal level as well as finding outstanding professionals to support my rehabilitation. She has always been considerate of my needs and understanding of my working pattern and made sure she was always available to be in touch when it was convenient for me. Her support and encouragement have helped to develop my confidence to reach the point I am at now. Thank you for the outstanding service.”
“I want to say a huge thank to Jackie for all her hard work and the amazing support she has provided to the family too.”
“I have enjoyed working with Kate Barron for over five years and have always found her to be reliable. She treats clients with respect and acts quickly to ensure that their needs are met. I am more than happy to recommend her to other clients as she offers a great service.”
“A fabulous company to work for. I have nothing but positive praise for this company. I would highly recommend working for the company.”
“I would like to take this opportunity of thanking Rachel for her hard work and assistance in this case and for helping to achieve such a fantastic settlement for our client. I could not have done it without her!”
“It has been a real pleasure to work with of such a strong group of educated women. There are not many (if any) businesses with such a strong female presence. This is something to be celebrated more.”
“A great company with a fantastic empathetic and caring case management team.”
“Positive OT & Case Management is an excellent company. I would not hesitate to recommend their services for both case management and occupational therapy.”
“Positive OT & Case Management is caring, considerate and responsive. I would say they have a reputation for their excellent case managers. Specific thanks to Annette Broadhead, who I worked with on the case.”
“Since November 2015, Annette has been my Case Manager seven days a week. She has not only shown support throughout the last four years, but also trust, dedication, commitment and professionalism. Annette is always only a phone call away and attends my specialist appointments – whether it’s 6am or late evenings, even driving me long-distances, which takes that extra pressure off family members. As well as attending the appointments, Annette explains in detail all the things that are difficult to understand. She has not only helped me, but my family too! I can’t thank Annette enough for everything she has done for me over the past four years.”
“Kate Barron, Case Manager is an outstanding manager who has been nothing but supportive since I started. I would feel comfortable talking to Kate regarding any aspect of my role. Kate has always responded in a timely manner. I am extremely grateful to have such an amazing, supportive manager. I personally have extremely high expectations and Kate consistently surpasses these. I feel honoured to be part of such an incredible team.”
“I’m delighted with Jackie's assistance in a particularly complex case. Jackie's pragmatic and thoughtful approach has allowed us to overcome many challenges regarding care, therapy, and family support.”
“It’s always a pleasure to be part of the multidisciplinary team under the case management coordination of Positive OT.”
“I’m delighted with Jackie's assistance in a particularly complex case. Jackie's pragmatic and thoughtful approach has allowed us to overcome many challenges regarding care, therapy, and family support.”
“My daughter’s support worker buddy is a pivotal part of her therapy. She does an amazing job of incorporating it into her day without her even realising. She can read her physical and emotional status which helps to recentre and relax her. I am completely at ease when the two of them are together. This has given me some very much needed respite from 24/7 care and allowed my daughter to accept help and direction from someone else.”
“Kate is always extremely responsive when I want to get in contact. She always follows through with her intentions. I find her very organised, knowledgeable and level-headed when responding to any issue I may present regarding our team or client.”
“This is an excellent company to work for, and I would 100% recommend a support worker position with Positive OT & Case Management as the employer.”
“Kate Barron has been acting as case manager for one of my clients for a number of years. My client has absolutely thrived due to Kate’s input and the team that she has surrounded him with. He really is in great hands. Kate nominated my client to receive the Yorkshire Children of Courage Award last year and he won which was absolutely fabulous and a credit to my client’s progress and the team around him.”
“Kate is fair, considerate, and professional when working with our team. She is also extremely thoughtful, respectful and caring towards our client. I hope she continues to manage our case for many years as she is extremely valued by all.”
“Thanks go to Annette who has been amazing. She is so calm and patient, our client is lucky to have had her onboard. We will certainly continue to work together.”
“Positive OT and Case Management provided me with a thorough induction with their personalised face-to-face mandatory training. It was so much better than completing boring online training!”
“Kate was lovely and very helpful. We have simply reached the point where we feel we can manage things ourselves to save cost, which we wouldn’t have been able to do without her.”
“Amazing company and team and very supportive and approachable team at all times. Friendly warm and always there for when I need advice and support.”
“I was very happy with the service I received. Thank you so much to Jackie and the team at Positive OT & Case Management!”
“Jackie has worked closely with my son for years now and has been a great help to both me and him. Her experience and knowledge are an asset to the company and the empathy and guidance that I have received has been invaluable! Carry on the great work team positive!”
“The time spent on my supervision is valuable to me. During the session, I feel comfortable addressing any issues, needs or requirements I have.”
"I appreciate all the effort Tracy has put into getting everything sorted for us and the hard work in supporting us on our journey. She has helped us to put together a fabulous team and the progress our son has made is testament to that.”
“I feel fully supported by the team at Positive OT & Case Management who provide a caring and professional approach to staff welfare and development.”
“I just want to thank Tracy for attending today’s Education, Health and Care Plan review for our son and for her tireless efforts in arranging it. I am proud of his progress and grateful for the support Tracy and the team of professionals have provided.”
“I feel supported by both my Case Manager and Support Worker Manager.”
“I know if I contact the Business Support Team in the main office, I am confident someone will be able to help me sort out any issues I have, whether it’s payroll or IT related.”
“This is an exceptional business that has a real genuine passion for care of its clients. I cannot recommend enough; all my interactions have been positive. Jackie is passionate about how she runs the business, and it really shows.”
“Incredible company, amazing training, support and just overall the best job I ever had! I only left due to ill health, and they helped me consistently throughout. 10/10 recommend.”
“The Team is wonderful to work alongside. Annette manages the most challenging of clients and always gives honest and easily understood advice. She is always helpful, understanding and resourceful, delivering excellent service and fantastic support to clients. It is lovely to see the progress achieved. I am always very happy to work with Ashleigh, she has a lot of understanding for her clients and has excellent communication skills, especially with those who find it difficult to express themselves. I would highly recommend Jackie as an Occupational Therapist. She is always in tune with her clients, who always look forward to her sessions. Her excellent work has made a very positive difference. I am always happy to work with these caring and professional practitioners at Positive OT & Case Management.”
“I’ve worked with Positive OT & Case Management for several years now and I can categorically state that they impress me further with every interaction. Professionalism, commitment, reliability, and a desire to provide the best customer experience is clearly abundant. I’ve recommended to several of my peers within my network who have also had an extremely positive experience. Keep up the good work guys!”
“Approachable, professional, kind, and caring and a great company to work with.”
“While I was a rehabilitation support worker and since becoming the team leader, Kate has always supported me. If I have any problems, she is just on the end of the phone to help. In my opinion Kate is an excellent role model.”
“My impression of Positive OT’s case management input has been excellent. To keep a client engaged in such a long and complicated programme is no mean achievement, and without the co-ordinating and encouraging role of the case manager I do not think it would have been possible. I support the case management input to date and consider it vital that life-long support in this regard is necessary.”
“I have worked with Sonia as part of the interdisciplinary team (IDT), and I would highly recommend her as a case manager. She is friendly, responsive and thorough in her work and I found her communication skills to be excellent. Sonia remains positive and encouraging of all perspectives with an IDT, even in challenging situations.”
“Thanks to Tracy for coordinating today’s meeting and supporting such a constructive, productive discussion and action plans.”
“I would like to thank both Case Manager, Tracy Banks, and Support Worker Manager, Claire Chadwick, for the support and help you’ve given to me. I wish you both all the best in everything you do.”
