Closing Date: 5th November 2026

Location: ALTRINCHAM, Cheshire

Job Reference: POTCM/EC/KG/KK

Hours available:
Full-time/part-time hours available.
The exact hours are to be confirmed, however is expected to include hours similar to:
• Tuesday, Wednesday and Thursday: 7:15am – 7:15pm
• Two additional weekday evening shifts
• Some weekend hours
There may be flexibility in how these hours are allocated, therefore both full-time and part-time applicants are encouraged to apply.
Applicants should be able to demonstrate sufficient availability to support coverage of the core hours outlined above.

Pay:

£15 per hour weekday hours Monday to Friday
£17 per hour weekend day hours Saturday and Sunday
£17 per hour waking night weekday hours Monday to Friday
£17 per hour waking night weekend hours Saturday and Sunday
NMW per hour sleep in hours

What matters most in this role:

Being caring, patient, and respectful
Listening carefully, understanding needs, and responding quickly when required
Creating a positive, supportive, and engaging environment
Bringing positive energy and a good sense of humour to every day
Being proactive, attentive, and motivated to make a difference
Supporting a strong-willed individual with kindness and encouragement

What you’ll be doing:

Assisting with all aspects of personal care
Supporting attendance at day centre
Supporting with social and community activities
Supporting with morning and evening routines
Supporting with meals
Providing safe support in line with care and support plans
Encouraging communication, choice, and independence
Being interactive, engaging, and responsive throughout the day
Working closely with family members and other professionals involved in care and support

The ideal person:

Kind, patient, caring, and attentive
Fun, engaging, and able to build strong, trusting relationships
Quick-thinking with excellent awareness and initiative
Able to support someone with a big personality who is sharp, and observant
Experienced in care and support, with a person-centred approach

The fun part:

This role is about much more than providing support. It’s about sharing experiences, making memories, and enjoying time together.

Supporting an active social life
Trips out for lunch, coffee, or a cheeky treat
Browsing the shops and enjoying a bit of people-watching
Cinema trips and days out
Live music, concerts, and social events
Keeping up with the latest vlogs, reality TV, and all the best gossip shows

Key Responsibilities

Provide person-centred support with personal care, daily routines, community access and activities.
Promote independence, choice, dignity, and wellbeing in all aspects of support.
Encourage participation in social, recreational, and community activities that reflect the client’s interests and goals.
Deliver support in line with the client’s care and support plans, rehabilitation goals, risk assessments, and agreed support strategies.
Assist in delivering rehabilitation programmes.
Monitor progress towards agreed goals and promptly escalate any concerns or changes in needs.
Identify, report, and respond appropriately to risks, incidents, accidents, and safeguarding concerns.
Maintain accurate, timely, and outcome-focused electronic records and daily notes.
Work collaboratively with the client, family, Case Manager, therapists, and wider multidisciplinary team to ensure consistent, high-quality support.
Coordinate and maintain effective communication between all professionals and individuals involved in the client’s care and rehabilitation.
Provide support during holidays and trips when required.

Person Specification

Essential

Previous experience in a care or support role.
Knowledge of person-centred care approaches.
A genuine passion for supporting vulnerable individuals.
Good verbal and written communication skills.
Ability to build trusting relationships with the client and team members.
Flexibility to work shifts, at occasional times including evenings, weekends, and holidays.
Ability to work independently and as part of a team.
Competent IT skills for recording and reporting.
Understanding of confidentiality and safeguarding practices.
Right to work in the UK (unfortunately we do not offer sponsorship).
Willingness to undergo a DBS check.
Full UK driving licence.

Desirable

Level 2 or above qualification in Health and Social Care.
First Aid training.

Benefits

Fully Enhanced DBS
Blue Light Discount
First Aid training
Fully paid Induction
Paid Essential Training
Competitive rates of pay
Ongoing training and professional development
A supportive and inclusive team environment
Opportunities to make a meaningful difference to our client’s life

Application Process

First Stage: POTCM Application Form must be completed please visit our website for the direct link to the application form https://positiveotcm.co.uk/vacancies/

If you are unable to access the link from the website, please request the Application Form from recruitment@positiveotcm.co.uk, we do not accept CVs.

Please ensure that you include the Job Reference ID when requesting and completing your application form.

Second Stage: Shortlisting based on your application form, using the job description as reference.

Third Stage: Invite to formal interview either online or face to face. We ask that you make suitable arrangements for availability on the dates specified for interview.

Final Stage: Meet and greet with the client. This may be over more than one meeting.

We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Please contact us recruitment@positiveotcm.co.uk if you require any reasonable adjustments during our application process.